FAQ's (Frequently Asked Questions)
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I have a real estate for sale, how do I get it listed on HouseViewOnline?

Simply contact your real estate agent and ask to have your property (house, land, business, apartment, etc) displayed on HouseViewOnline. We will work with your real estate agent to schedule the real estate photos, select the best photo package and gather any information needed.

Not sure if your Realtor uses HouseViewOnline, click here for the answer.
Not sure if HouseViewOnline services your area, click here for the answer.

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What should I do to prepare my property for listing?

The same things you would do for an open house. Make sure the house and yard is clean and free of clutter. The good news is that unlike the home buyers that may visit during an open house, we will not open closets, appliances, or cabinets. We will also skip rooms / storage areas / basements on request.

Many Realtors now use professional home stagers to assure that your home looks its best for the home buyers. If you plan to use a real estate stager, we will be happy to work with them to schedule the photo shoot.

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What realtors do you work with?

We work with all licensed realtors in SE Missouri & SW Illinois. A partial list is included below, but new realtors and realty agencies are constantly being added. If your agent is not sure how to get your real estate listing on HouseViewOnline, please have her/him contact us. Contact information is available by clicking here.

Area Properties Real Estate Coldwell Bankers – Advance Prudential Bridgeport Inc.
Buyers First Realty Data Investments Re/Max Achievers
Capaha Realty Divine Homes Re/Max Realty Experts
Century 21 – Ashland ERA Cape Realty Realty Executives Of Cape County
Century 21 – Heartland Keith L. Monia, Insurance and Realtors River Realty
Century 21 – Key Kidd Realty & Insurance Thomas L. Meyer Realty Co.
Century 21 - Premiere Realty Lorimont Place Ltd. Commercial Real Estate Town and Country Realty
Century 21 - Star Realty McClanahan Real Estate L.L.C. United Country - Marble Hill
Classic GMAC Real Estate McElrath Realty Wunderlich Real Estate Co.
Coldwell Bankers – Abernathy Owens Realty
Coldwell Bankers - Professional Associates Premier Properties
Coldwell Bankers – Select Prime Properties of Cape County

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Do I need to be present for the photo to be taken?

Both you and your real estate agent are welcome to attend the photo shoot. However, it is not required. Should you wish to attend, HouseViewOnline will work with you to schedule the best time for your photo shoot. We currently take photos from 9am to 5pm, Monday through Friday. These time do change with the season, so please contact us for specific times.

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What area does HouseViewOnline serve?

We service the communities and areas of SE Missouri. This includes the following cities and counties:

Cities

Cape Girardeau City, Jackson, Perryville, Sikeston, Advance, and Marble Hill, Missouri.

Counties

Cape Girardeau county, Perry county, Scott county, and Bollinger county.

In special cases we may shoot photos outside of this area. We may also from time to time accept real estate photos from outside our normal area.

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Does HouseViewOnline list rental properties and apartments?

Yes, we list both rental properties and properties for lease. This includes apartments, rental homes, commercial rental properties, investment properties, properties for lease and other types of rental properties. You can access the rental and apartment listings from the home page by clicking on the <Rental> quick search button or at www.RentalViewOnline.com. You may also click here to go directly to the listings.

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Does HouseViewOnline list commercial properties?

Yes, commercial properties, businesses, commercial land and other business related real estate. You can access the commercial properties from the home page by clicking on the <Commercial> quick search button or by typing in www.CommercialViewOnline.com. You may also click here to go directly to the listings.

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Does HouseViewOnline list land for development?

Yes, HouseViewOnline lists both residential properties and commercial land for development. You can access the land listing on the home page by clicking on the <Land> quick search button. You may also click here to go directly to the listings.

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I have a pet, what should I do?

Pets are not normally a problem, unless the pet is overly friendly or aggressive. However, it is normally best to restrain the pet on a leash, in a closed room or in a pen. Please let us know if a pet will be present so we can take extra precautions.

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How long does it take for a real estate listing to be posted on HouseViewOnline?
The photographer was here this morning, but I don't see my listing on HouseViewOnline

Most of the listings will be up within 24 hours, some may take up to 48 hours. In general, we take the photos during the day and process and post them that evening. If you photos are not up within 48 hours, please contact us. Click here for contact information.

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Does HouseViewOnline take their own photos?

The HouseViewOnline real estate photographer take 99.9% of the photos that are on HouseViewOnline. We strongly encourage every home seller to take advantage of the photography service. HouseViewOnline has invested a considerable amount of time and capital in acquiring the specialized equipment that is best suited for photographing real estate. Our photographer shoots ten of thousands of real estate photos each year. In short, we have the equipment and the experience to make your property look its best.

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My property has out-buildings, will they also be displayed on HouseViewOnline?

When the Realtors request full interior and exterior photo, HouseViewOnline will take photos of all buildings included in the property sale. This includes external garages, barns, workshops, outhouses, sheds, etc. No additional fees are charged for the additional photos.

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I have a great view from my balcony, can that be displayed with in the real estate photos?

Yes, we are happy to take any photos that the property owner requests.

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We have made improvements to our house since the original photo shoot, can we get new photos?

Yes, that is part of the HouseViewOnline guarantee.

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Can I select what photos are used?

HouseViewOnline wants the home seller to be completely happy with the photos of their real estate. If you see any pictures you are not completely happy with, please contact us or your realtor. We will either remove or replace the photo.

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Can I submit my own real estate photos?

HouseViewOnline has very high standards for the photos it allows on the website. We strongly encourage every home seller to take advantage of the photography service. HouseViewOnline has invested a considerable amount of time and capital in acquiring the specialized equipment that is best suited for photographing real estate. Our photographer shoots ten of thousands of real estate photos each year. In short, we have the equipment and the experience to make your property look its best.

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Does HouseViewOnline edit their photos?

HouseViewOnline will not edit or display any real estate pictures that mislead the buyer. We will color correct, resize and crop the picture to allow for the picture to be displayed on the site and to show the best view of the property. We may also mask or remove any of the following provided it does not change the appearance of the property: pets, people, cars, weapons, obscene items, lens artifacts, fingers.    

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We have items in the house that will not be included in the sale, can you remove them from the photos?

Please contact your Realtor about how to best handle items that are in the house but will not be part of the sale. When possible, HouseViewOnline suggests removing these items before the house is photographed or displayed.

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I have an appointment scheduled, do you shoot outside photos in the rain / fog / snow storm / hurricane / blizzard .... ?

Sorry but the answer is no. Outside photos taken during bad weather not only make your property look bad they are dangerous for us to take. If you have an appointment schedule we can accommodate you in two ways:

  1. You may reschedule the entire appointment for a later date or
  2. We may take only inside photos and take the outside photos later. A rain delay icon will be placed on HouseViewOnline indicating that outside photos will be posted at a later date. We usually will not need to enter your home for the outside photos.

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I’m a realtor, how do I get my properties listed?

It's simple, just give us a call and we'll schedule the appointment. No contracts are required. We do business based on trust - your word is the only contract we need. Click here for contact information.

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What real estate photo packages / services do you offer?

These package apply to both residential and commercial property listings:
MLS Photo...............................Single outside photo of the front of the property
Outside Only.............................Complete photos of the outside of the property
Inside & Out.............................Photos of the outside of the property and all inside rooms.

Other Packages
Rental Photo.............................Photos of the insides of an apartment or rental property
Panoramic Photos.......................360 degree photos of property. This allows viewers to pan through a photo as if he/she was actually in the room.
RealTours*...............................This is a multi-media display using the photos taken of the property. It includes an audio voice over describing the property.

*RealTours is provided through a third party and is billed separately.

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My online property listing has only a single photo, why?

HouseViewOnline offers the Realtors several packages for displaying properties on our website. We allow the real estate agent to decide which package is best for a property. If you wish to have more photos displayed of your real estate listing, please talk with your Realtor. For more information of HouseViewOnline package, please click here.

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Why are outside photos not displayed for my real estate listing?

In some cases we are not able to take a full set of photos of the outside of a property. Weather, construction, cars, etc may obstruct us from getting the necessary photo or make outside photos less appealing. If the obstruction is temporary, we will return at a later date to get the required pictures.

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How many home buyers will see my property on HouseViewOnline?

This depends on the location of the property and the time of year. The photos of properties located in Cape Girardeau or Jackson, MO may receive between 200 and 1900 viewers the first day. Properties listed in smaller towns and in the country may receive fewer viewer. Properties listed in the spring and summer will receive more hits than those posted in the winter.

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When should I expect to see results from my HouseViewOnline listing?

Realtors tell us that they have started receiving phone calls on a property as early as an hour after being posted on HouseViewOnline.

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How many hits does HouseViewOnline receive?

HouseViewOnline has constantly grown since it was founded 6 years ago. As of March 2006, HouseViewOnline has received 16 million hits per month. This works out to: 550,000 hits per day; 22916 hits per hour; 381 hits per minute; or 6 hits per second.

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Where do all these hits come from?

Most users of HouseViewOnline are from SE Missouri. We estimate that 90% of the viewer are in an area bordered by Sikeston to the south, Perryville to the north, Jefferson City to the east, and Carbondale to the west. Of the remainder, a majority are from the United States and Canada. About 1% of HouseViewOnline hits are from areas outside of North American.

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How can I advertise on HouseViewOnline?

Simple, give us a call and we will setup an advertisement that fits your needs and budget. Click here for contact information.

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How do I find a specific real estate property on HouseViewOnline?

The quickest method is to type the MLS number in the search box. Properties can also be found by Realtor name, Realty Company, and in some case street address. Use the <agent> quick search button to see real estate listing by Realtor, use the <Office> quick search button to see property listings by Realty Company.

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Why are addresses not listed on HouseViewOnline?

Inclusion of the property address is a Realtor choice. Some Realtors choose to include the address, other do not.

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How can I customize my real estate search?

Use the My HouseView feature. This feature allow you to specify your price range, how many bedrooms & bathrooms, and the property location. The search can be set to display on the HouseViewOnline front page each time you visit. If you wish to save the search, a cookie will be stored on your computer to hold your search information. No data will be collected by HouseViewOnline.

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How is HouseViewOnline different than the MLS?

The MLS system is designed for use by Realtors for Realtors. HouseViewOnline is designed for use by home buyers and home sellers.

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Does HouseViewOnline collect and share any information about it users?

HouseViewOnline does not collect or share any personal data on its users. Our hit counter does record the number of times an IP address returns to the site, the number of hits from an IP address and the state / country of origin for the IP address.

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Does HouseViewOnline use Cookies?

Only if the "My HouseView" search feature is used. Otherwise no.

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Contact Information for HouseViewOnline and HouseView Magazine

To Schedule Photos........................................Kathy@HouseViewOnline.com
Photo / Listing Questions.................................Lori@HouseViewOnline.com
Billing Questions..............................................Kathy@HouseViewOnline.com or Neal@HouseViewOnline.com
Advertising Questions......................................Neal@HouseViewOnline.com
General Questions...........................................Neal@HouseViewOnline.com

HouseView Magazine Questions......................Advertising@HouseViewOnline.com

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